When you hear the words live chat, I bet most of you think of a modest widget sitting somewhere in the corner of the site, used for customer support. Now, that’s not a completely incorrect image, however, the invention can be much more than that. See, there’s a specific type of the software intended for more extensive interaction, offering features your regular live chat doesn’t have. Here’s an inside look at the daily lives of three online communities, whose members come together to socialize in the digital realm.
The Internet is a sea of voices that want to be heard. There’s no shortage of means to express your opinions either. A variety of personal blogs, discussion forums, social media platforms and website comment sections let users speak their mind, mostly in an uninhibited way. Nothing wrong with that, it may seem, but I think that anyone who uses the Internet for more than just email knows all too well how freedom of speech plays out online. I won’t delve into this topic, as its meaningful discussion is beyond the scope of a mere blog post. Instead, I’d like to show you how to use live chat to boost interactivity of your website and make communication more efficient.