Technology in Tough Times – Communities Coming Closer Together

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The rapid global spread of the coronavirus COVID-19 has obviously caught us all off guard. Considering the state of development of our civilization, we’ve found ourselves in an unprecedented situation. Societies and economies worldwide are being put to a harsh test and we’re yet to see the ramifications this will have long-term. In all the turmoil, there are some rays of hope and that’s what I’d like to focus on in this post. Let’s talk about how technology can bring people closer together in tough times.

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6 Reasons Why Live Chat Support is a Business Booster

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How do I make my business different from the competition? How can I grow and innovate? How do I establish better relations with customers and make them come back? How can I gain extra insights and make my operations more effective? These are the questions business owners worldwide ask themselves daily in an attempt to push their organizations to that next level. Obviously, there’s the human factor, where talented individuals are able to lead the charge. There are also various business performance boosting tools, the sheer number of which can make your head spin. In this post, I’d like to focus on one such tool and show how you can address the questions above by implementing live chat support.

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6 Best Social Media Customer Service Practices

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The growing importance of social media in business is undeniable. Each of the online social platforms offers something unique and holds a huge potential for marketing and advertising to highly targeted groups of potential customers. Venturing into social media, however, doesn’t mean setting up profiles in every medium available. You have to find out where your clients are, in order to focus your marketing efforts. Moreover, you have to be ready to tackle a variety of situations involving your clients. To make your life easier, I’ve covered some of the best social media customer service practices, including examples, in the post below. Stay with me to step your social game up!

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