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Maintaining a strong community can help you maintain relationships with loyal fans, increase eCommerce revenue, and familiarize prospective customers with your brand. The focus should be on the audience’s interests, passions, beliefs, concerns, and motivations. Read more to other benefits of community building for an eCommerce brand.
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A quick search online for live chat solutions reveals a myriad of available options. They all possess and share sets of great, useful features to help you reach your goals. The thing is these widgets, for the most part, aren’t autonomous. How well they perform greatly depends on each and every chat operator delegated to work the mouse and the keyboard. What personal traits, then, should a chat operator display, you may ask? Well, you’re just about to find out, read on!
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The e-commerce industry continues to gain traction, as more consumers prefer making their purchases online instead of visiting brick-and-mortar stores. In fact, a 2016 survey conducted by PwC, which featured 23,000 participants across 25 countries showed that 54% of consumers buy products online at least once every week or month. Enter live chat!
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When you really think about it, competition is intrinsic to life. Its various forms are in a constant battle for food, resources and lebensraum. Humans, who are obviously a part of the natural environment, yet slightly above its plain, also engage in different types of competition at all times. As business in general has grown disproportionately in relation to time available to men, there’s been a fierce battle going on for customers’ attention. In this post I’d like to introduce several ways in which you can outdo your competitors using live chat, and thus increase your chances of becoming the go-to option in your niche. Let’s take a look.
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The way we see our digital product – Chatwee – is that it’s a tool to help you grow an online community on your website, socialize with visitors and have fun while you’re at it. This is its main purpose, however, a group live chat widget is more than meets the eye. It can perform serious, business-oriented functions as well. The article that follows argues there are certain common online problems that can be solved using live chat. Read on to see how relatable you’ll find them to your own experience thus far.
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During its recent F8 conference, Facebook announced that it’s opening Messenger in beta to allow business chatbots into the app. What it means, is that people are now able to interact with AI-powered company representatives within Messenger, although the number of available bots may be limited, depending on your location. I feel like they’re an important and interesting issue to discuss, and constitute another step in the human-machine interaction process. The following post presents brief history of chatbots, as well as discusses their present state and future. Take a look at what to expect from the latest developments in NLP systems for business.
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So, how’s that Christmas present hunt been going? You think you managed to get stuff that will make your spouse/parents/kids go “nice, you’ve really did well this year, thank you!” without a forced smile on their faces? I sincerely hope so, but as we all know, finding a unique Christmas gift can be a burden. If you’re still trying to schedule some time to comb through the mall in search of presents without anything in particular on your mind, I may be able to provide a little relief to your pre-Christmas pain. Stay with me for seven time-saving unique Christmas gift ideas for latecomers.
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Cyber Monday 2015 is coming nearer. This year, it will be held on 30 November, the last Monday of the month. It’s also the 10th anniversary of the term, coined in 2005 by Ellen Davis. Now, this post is aimed specifically at online retailers, who may be looking for ways to capitalize on customers’ spending sprees even more by giving them something extra, besides limited time offers and discounts. Keep on reading to learn about one powerful tool that will boost your business right in time for Cyber Monday 2015.
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There are thousands, perhaps even more, of pastime activities, that people obsess over worldwide. A quick search on the topic is guaranteed to reveal hobbies you’ve never heard of before. Some of them, like cigar smoking, or model building, are usually enjoyed in solitude. Others, like RC vehicle racing, or various card and table games are inherently social. The Internet has become a meeting ground for enthusiasts, who link up on various websites to form online communities. If you’re reading this, you may already be an owner of such a site, or consider setting one up. In any case, keep on going, as I have some tips for you, on how you can elevate your hobby site to a new height.
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How do I make my business different from the competition? How can I grow and innovate? How do I establish better relations with customers and make them come back? How can I gain extra insights and make my operations more effective? These are the questions business owners worldwide ask themselves daily in an attempt to push their organizations to that next level. Obviously, there’s the human factor, where talented individuals are able to lead the charge. There are also various business performance boosting tools, the sheer number of which can make your head spin. In this post, I’d like to focus on one such tool and show how you can address the questions above by implementing live chat support.