‘Make a difference to whom?’, you may ask, ‘and in what way?’. Excellent questions, I like your inquiring mind. Let’s clear this up right away. In this post, I’d like to discuss certain live chat features that make a difference to everyone involved in using the software. From site admins, in terms of the level of control they have over what’s going on, to actual users, regarding how they interact with you and each other. There are multiple live chats available in the market and it may not be easy to choose the one that fits you best. Let’s take a closer look at one of them in particular, and the combination of unique features it offers, to see if it meets your requirements.
The way we see our digital product – Chatwee – is that it’s a tool to help you grow an online community on your website, socialize with visitors and have fun while you’re at it. This is its main purpose, however, a group live chat widget is more than meets the eye. It can perform serious, business-oriented functions as well. The article that follows argues there are certain common online problems that can be solved using live chat. Read on to see how relatable you’ll find them to your own experience thus far.