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Maintaining a strong community can help you maintain relationships with loyal fans, increase eCommerce revenue, and familiarize prospective customers with your brand. The focus should be on the audience’s interests, passions, beliefs, concerns, and motivations. Read more to other benefits of community building for an eCommerce brand.
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If building customer loyalty hasn’t been sitting at the top of your business agenda, it’s time to reevaluate things. The good news is you probably already have some enthusiastic users of your product or service. Otherwise, you’d be out of business pretty fast. Now, there are many tactics to make clients stay with you, however, in this post I’ll focus on one particular strategy, that can be implemented by most companies these days. Stay with me to learn how to build customer loyalty using your website.