Although live chat has been getting good press for being customers’ preferred channel of communication and support, its true potential remains somewhat obscure. The fact is there are different chat apps out there, offering different features and capabilities. It’s not just about answering customer queries on e-commerce sites. Live chat is a great way to make your site more social and get visitors engaged. With that being said, I present to you seven ways to use live chat for business and pleasure.READ THE FULL ARTICLE
Personally, I owe a lot to email in professional terms. Many of my daily activities involve email. From freelance commissions, to messages from clients, to task updates sent by our project management platform – they all go through my inbox. I often find myself baffled upon learning that certain individuals only check their email once every couple of days, or only when expecting a message to arrive, which I then have to remind myself is perfectly fine after all. If, however, you’re anything like me, you might be interested in a bunch of Chrome extensions for GMail that will help you get more out of your account.READ THE FULL ARTICLE
A quick search online for live chat solutions reveals a myriad of available options. They all possess and share sets of great, useful features to help you reach your goals. The thing is these widgets, for the most part, aren’t autonomous. How well they perform greatly depends on each and every chat operator delegated to work the mouse and the keyboard. What personal traits, then, should a chat operator display, you may ask? Well, you’re just about to find out, read on!
‘So, tell me, why should I install Chatwee at all? How’s it going to help me?’ Well, I’m glad you asked. What every quality product does, be it physical or digital, is it makes your life easier, solves a problem, or otherwise brings something of value to the table. At this point, most people active online must be familiar with some sort of live chat software. What they may not realize, though, is the scope of applications a widget like that can have. In this post, I’ll show you some ways in which you can utilize Chatwee to improve the performance of your site and create a better user experience.