7 Ways to Use Live Chat for Business and Fun

Roman Kozlowski • February 21, 2019February 21, 2019 0

Although live chat has been getting good press for being customers’ preferred channel of communication and support, its true potential remains somewhat obscure. The fact is there are different chat apps out there, offering different features and capabilities. It’s not just about answering customer queries on e-commerce sites. Live chat is a great way to make your site more social and get visitors engaged. With that being said, I present to you seven ways to use live chat for business and pleasure.

READ THE FULL ARTICLE

The State of Texting in 2019 – Summit or Plummet?

Roman Kozlowski • January 17, 2019January 17, 2019 0

Have you texted anyone today? I bet most of you have, or will, depending on the time of the day you’re reading this post. Despite phone calls usually being more convenient, plus the growth of video chatting apps like iPhone’s FaceTime, text messaging seems to be holding strong, refusing to be deemed obsolete. Is it on the rise, though, has it plateaued, or maybe there is some decline after all? Bear with me as I examine the state of texting in the year 2019.

READ THE FULL ARTICLE

Chrome Extensions For GMail To Level Up Your Account

Roman Kozlowski • December 12, 2018September 20, 2019 0

Personally, I owe a lot to email in professional terms. Many of my daily activities involve email. From freelance commissions, to messages from clients, to task updates sent by our project management platform – they all go through my inbox. I often find myself baffled upon learning that certain individuals only check their email once every couple of days, or only when expecting a message to arrive, which I then have to remind myself is perfectly fine after all. If, however, you’re anything like me, you might be interested in a bunch of Chrome extensions for GMail that will help you get more out of your account.

READ THE FULL ARTICLE

Staying Social With Live Chat – Mini Case Study

Roman Kozlowski • November 14, 2018 0

When you hear the words live chat, I bet most of you think of a modest widget sitting somewhere in the corner of the site, used for customer support. Now, that’s not a completely incorrect image, however, the invention can be much more than that. See, there’s a specific type of the software intended for more extensive interaction, offering features your regular live chat doesn’t have. Here’s an inside look at the daily lives of three online communities, whose members come together to socialize in the digital realm.

READ THE FULL ARTICLE

Go Figure! Emoji – Helpful Or A Hindrance?

Roman Kozlowski • October 11, 2018 0

Humans are visual creatures. It’s debatable which of our five fundamental senses is the most important one, however, I’d say being able to process the light coming into our eyes helps us understand and interact with the environment to a greater degree than the other perceptional functions. Language started as a sound system (hearing) but it was quickly translated into a much needed visual form. The latter has since been molded into various styles, emoji being the particular one I’d like to discuss in this post. Come with me.

READ THE FULL ARTICLE

Building an Online Community For Your Brand

Roman Kozlowski • August 23, 2018April 13, 2019 0

If your brand enjoys at least moderate popularity, meaning you’re somewhat known locally, and maybe even beyond, you can be sure there are people out there discussing it daily. These are your fans, enthusiasts, advocates, constituting the core of your business. It would be irrational to not try and harness the potential lying within. Bringing them together by building an online community centered around a brand is one way to spur growth. Let’s see how you can approach this tactic and what benefits does it create.

READ THE FULL ARTICLE

Benefits of Adding Live Chat to Your Online Forum

Roman Kozlowski • July 12, 2018July 22, 2019 0

Online forums, despite having their shortcomings, have been a pretty great invention, really. Personally, I used to spend quite some time on a variety of them back in the days before social media blew up. I remember really looking forward to logging in and engaging with other community members on topics I’ve been passionate about. The idea of a discussion board is still going strong, but how can you make yours stand out and grow? Read on as I examine the benefits of adding live chat to an online forum.

READ THE FULL ARTICLE

How to Monetize Your Online Community The Right Way

Roman Kozlowski • May 29, 2018April 13, 2019 0

Building an online community is a tremendous effort in and of itself. However, once you accomplish it, the result can be very rewarding. It feels really amazing to win a following behind a theme or an idea that’s important to you. It’s empowering to know that what you believe in also resonates strongly with a wider audience. You may have a noble cause and host your community pro bono, with no intention of ever getting anything out of it for yourself. I salute you if you do. On the other hand, there’s nothing wrong with trying to monetize it if you do it the right way.

READ THE FULL ARTICLE

7 Underused Chatwee Features You Should Try Out

Roman Kozlowski • April 30, 2018April 30, 2018 0

Chatwee is a truly versatile platform. With the number of features it offers, it can be used in many different ways. A broad spectrum of sites, as different as churches and day trading firms, use our live chat to keep their audiences engaged. Regardless of the type of community you host, the features I discuss here will help you improve the chatting experience and manage members’ day to day interactions better.

READ THE FULL ARTICLE

11 Best Undiscovered WP Plugins to Give Your Site a Boost

Roman Kozlowski • February 26, 2018 0

Blog posts discussing various popular WordPress plugins are innumerable. The problem with them is that you’re most likely already familiar with or tried many of the add-ons listed. New posts you see no longer bring new value to you. Well, I’m here to change that! For the purpose of this article, I decided to take a different angle. I thought: “the big fish are doing alright, why not give the little guys some shine?”. That said, here are 11 best undiscovered WordPress plugins out there.

READ THE FULL ARTICLE