Live Chat as a Medium for Mental Support [Case Study]

by Roman Kozlowski 0

Various types of mental issues are no longer considered a taboo. They’ve gained traction in popular media and an increasing number of people, including many celebrities decide to speak up in an effort to raise awareness and mitigate the negative impact. Despite all the publicity, a lot of people still find it difficult to seek help and openly discuss their problems. One of the major social issues worldwide is alcoholism and it just so happens that one of our customers has taken up the noble task of providing mental support via live chat to those battling the addiction.