So you’ve set up a site and have been working tirelessly to deliver great content and amazing user experience. Your promotional efforts are paying off and you’re now enjoying a steady flow of returning visitors. People coming to your site seem to like what they’re seeing and Google Analytics confirm that. You may be wondering what is your next step. Where do you go from here. One of the things you should consider is implementing community management software and here’s why.
The traffic you attract is for you to capitalize on. What will work best will depend on many factors, so there isn’t a golden bullet for that. Every site visitor is a potential client. If he keeps coming back, the greater his value is for you.
You shouldn’t be thinking in purely financial terms, though. This will only get you so far. The true purpose, which will also prove to be the most beneficial approach, lies in nurturing an online community.
There’s a wide range of websites that attract returning members forming communities. Forums, hobby sites, support pages, charities, common interest sites – that’s just the tip of an iceberg. Providing enough value to make people want to come is one thing, but how do you make sure they stay and build something bigger?
How do you make an online community thrive?
Built it? Keep it!
If the community seed you planted has grown even just a bit, don’t let it go to waste! Push for it to develop even further.
Online community is about people coming together around a common goal. They’ll stay together only if they’ll build relations. Closeness, interaction, engagement – these are factors crucial to sustain growth.
Online communication may be lacking in some respects when compared to real life, but we have pretty decent means these days to keep it up. As a site owner or manager, you have to take proactive steps to facilitate this communication.
How does community management software help?
There are various types of community management software but what they all have in common is that they create digital space for members to engage in interaction, share thoughts, ideas and even concerns.
Online community management software brings members closer together but also allows hosts to collect feedback, measure satisfaction, initiate discussions, run Q&A sessions and more.
In essence, a community can’t blossom without engaged membership. In the online realm, what they need is a platform for real-time communication to build strong bonds over time. Does your site have a solution for that?
Implementing community management software
Alright, so you’re willing to level up your community but where do you go from here?
If you’re completely new to the idea of implementing community management software, you may want to start with something rather simple, yet effective, like Chatwee.
Chatwee is a social live chat facilitating real-time communication between community members via private and public chat rooms, as well as 1 to 1 conversations.
The app offers a wide range of customization and moderation options, and also several display modes for the best layout fit possible.
For a custom-built site, you can easily install Chatwee simply by pasting a line of script into the source code. For CMS-based sites, there are dedicated plugins and extensions available.
Wait no more! Get community management software for your site and witness user engagement skyrocket. Sign up for your free-forever Chatwee account now.
Since you made it this far, I have a special offer for you. Whichever plan you subscribe to, I’ll one-up it for a month for free. Just contact me at firstname.lastname@example.org and say you read this post. If you’ll have any questions, hit me up as well. Hope to hear from you soon!