Online forums, despite having their shortcomings, have been a pretty great invention, really. Personally, I used to spend quite some time on a variety of them back in the days before social media blew up. I remember really looking forward to logging in and engaging with other community members on topics I’ve been passionate about. The idea of a discussion board is still going strong, but how can you make yours stand out and grow? Read on as I examine the benefits of adding live chat to an online forum.