Improve Customer Service With 5 Actionable Live Chat Tactics

by Roman Kozlowski 0

The provision of customer service is a never-ending saga. Come to think of it, running a business is basically waiting for Murphy’s Law to become effective. I’m obviously not saying this to discourage anyone. You must be well aware of the elephant in the room and realize that at one point or another, something will go wrong with your product or service, and it’s how you tackle the problem that actually defines you. With that being said, let’s take a look at how you can improve customer service with a number of tactics you can start using right away.

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Cyber Monday 2015 – A Telling Tool to Boost Your Business

by Roman Kozlowski 0

Cyber Monday 2015 is coming nearer. This year, it will be held on 30 November, the last Monday of the month. It’s also the 10th anniversary of the term, coined in 2005 by Ellen Davis. Now, this post is aimed specifically at online retailers, who may be looking for ways to capitalize on customers’ spending sprees even more by giving them something extra, besides limited time offers and discounts. Keep on reading to learn about one powerful tool that will boost your business right in time for Cyber Monday 2015.

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4 Actionable Tips to Elevate Your Hobby Site

by Roman Kozlowski 0

There are thousands, perhaps even more, of pastime activities, that people obsess over worldwide. A quick search on the topic is guaranteed to reveal hobbies you’ve never heard of before. Some of them, like cigar smoking, or model building, are usually enjoyed in solitude. Others, like RC vehicle racing, or various card and table games are inherently social. The Internet has become a meeting ground for enthusiasts, who link up on various websites to form online communities. If you’re reading this, you may already be an owner of such a site, or consider setting one up. In any case, keep on going, as I have some tips for you, on how you can elevate your hobby site to a new height.

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6 Reasons Why Live Chat Support is a Business Booster

by Roman Kozlowski 0

How do I make my business different from the competition? How can I grow and innovate? How do I establish better relations with customers and make them come back? How can I gain extra insights and make my operations more effective? These are the questions business owners worldwide ask themselves daily in an attempt to push their organizations to that next level. Obviously, there’s the human factor, where talented individuals are able to lead the charge. There are also various business performance boosting tools, the sheer number of which can make your head spin. In this post, I’d like to focus on one such tool and show how you can address the questions above by implementing live chat support.

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Chat Room For Live Streaming Sites: Making Broadcasts Better

by Roman Kozlowski 0

While having friends drop by your place for a movie or game night has always been fun (well, unless someone smeared taco meat all over your couch or one of the controllers got smashed after a humiliating loss in 2K), you might want to switch things up from time to time and look for a little different type of social interaction. The Web now offers a plethora of opportunities to engage other individuals, who share your interests. Setting the more obvious ones like social media or online forums aside, I’d like to turn to live videos and discuss how chat room for live streaming sites can become an interesting alternative to entertaining guests at your house.

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Tone of Voice in Customer Service: How to Avoid Sounding Like a Jerk

by Roman Kozlowski 0

Have you ever tried calling a customer service line only to be greeted with a dull ‘Hello, you’ve reached Acme, how can I help you?’? Of course you have. I bet those instances didn’t make you feel very appreciated as a customer – a lesson you might have taken to heart as far as your own business goes. The thing is that the process of communication, business environment being no exception, contains certain intangibles. It’s not only about what you say, but also how you choose to say it. In this post, I’ll focus on using the right tone of voice in customer service and give you a tip on how you can save yourself from sounding like a jerk to your clients. Let’s go!

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Live Trading Chat Room: Getting More Traders to Join

by Roman Kozlowski 0

The world of finances has been traditionally the domain of men wearing suspenders. Although it’s true they’re still running the business, an increasing number of pedestrians have been wandering into places like virtual stock exchanges, looking for ways to grow their capital. Since many of them aren’t exactly experts when it comes to investing, they seek guidance in their financial endeavors. This article is intended for those, who are running finance-related websites and may be looking for ways to expand their services, for instance, by adding live trading chat room. Read on to see what benefits does day trading chat hold for your site users.

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Building Customer Loyalty: A Website-Centered Approach

by Roman Kozlowski 0

If building customer loyalty hasn’t been sitting at the top of your business agenda, it’s time to reevaluate things. The good news is you probably already have some enthusiastic users of your product or service. Otherwise, you’d be out of business pretty fast. Now, there are many tactics to make clients stay with you, however, in this post I’ll focus on one particular strategy, that can be implemented by most companies these days. Stay with me to learn how to build customer loyalty using your website.

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Live Chat For Wix Made Easy: Widget Integration Instructions

by Roman Kozlowski 2

Three guys sitting on a beach, pondering over the issues they have with building a website for another one of their startups, experience a moment of enlightenment. Surely, there must be a simpler way to do all this design and development stuff. Why not create a tool, then, that will empower everyone to build their own sites with no hard tech skills needed? And better yet, make it free! Sounds a bit like a movie script but that’s how Wix was born. Take a closer look at what the platform has to offer and learn how to get live chat for Wix going in no time.

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How Live Chat Can Boost Interactivity And Support Comment Sections

by Roman Kozlowski 0

The Internet is a sea of voices that want to be heard. There’s no shortage of means to express your opinions either. A variety of personal blogs, discussion forums, social media platforms and website comment sections let users speak their mind, mostly in an uninhibited way. Nothing wrong with that, it may seem, but I think that anyone who uses the Internet for more than just email knows all too well how freedom of speech plays out online. I won’t delve into this topic, as its meaningful discussion is beyond the scope of a mere blog post. Instead, I’d like to show you how to use live chat to boost interactivity of your website and make communication more efficient.

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