How to Handle Difficult Customers: Ideas for Improvement

by Roman Kozlowski 0

Let’s act all grown up for a minute and face the facts. Running a business, it’s impossible to not have to deal with difficult customers at some point in time. As long as there are error-prone humans involved in the commerce, these shouting, whining and complaining beasts aren’t going anywhere. And I don’t mean to discourage you by saying this. I’m sure you’re quite aware of the elephant in the room. In this post, I’d like to discuss actions you can take to make dealing with difficult customers as painless as possible.

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Creating a Customer Case Study: Clues and Cues

by Roman Kozlowski 0

If you don’t like a good story, raise your hand. Well, I love me some good narrative too. Most people, who aren’t totally new to the Internet, must have at least heard of, and probably even read, a case study or two. Essentially, it’s a description of how your product or service has helped the client to improve his business. In this post I’ll tell you why and how to write a case study of your own. Let’s dive right into it.

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9 Tips for Writing Bomb Blog Post Titles

by Roman Kozlowski 0

‘With literally millions of blog posts and articles published on the Web every day, how am I going to get mine read?’ Sounds like a question you’ve been asking yourself? Good, it means you realize that among heavy competition in the online world tomorrow isn’t promised. No matter how solid your readership is, it can start thawing any day if you won’t keep the quality up and their interests piqued. One of the most basic but at the same time most difficult methods of keeping your audience on their toes is writing compelling headlined. Bare with me, as I present to you 9 tips for writing bomb blog post titles.

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The Ultimate Guide to Offline Promotion: How to Attract Visitors to Your Website

by Roman Kozlowski 0

So, you got yourself a nice little website set up. You’ve established outposts on all the major social media platforms, because that’s where your clients roam. You’ve run AdWords campaigns to become more visible to those looking for your kind of business in Google. If your pockets are a bit deeper, you even might have hired an agency to help you develop quality content and optimize for search engines. Well, it’s all fine and dandy but don’t you feel like something’s missing in your quest to attract visitors to your website? If the answer’s ‘yes’, then you might be forgetting about a whole other world outside of the Internet. Buckle up for the ultimate guide to offline promotion. And what to do next.

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Online Counseling via Live Chat: Ask the Way, Don’t go Astray

by Roman Kozlowski 0

Look, it’s ok to not have all the answers. It’s perfectly fine to be in doubt. It’s only human to ask for help. The good news is, that with the advent of the Internet, finding the right people who can set you straight has never been easier. Most of the times, your first point of contact in a troublesome situation will be your family and/or friends. However, despite their intentions, they simply may not be competent enough to fully understand or help you. In such a situation the next step may be to turn to the Internet. On the Web, you can search for various specialists to arrange a visit in person or try to get some instant help, for instance, by looking for online counseling via live chat.

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Best Blogging Platforms in 2015: Options and Opportunities

by Roman Kozlowski 0

As the great Professor Farnsworth would say – good news, everyone! Blogging is now as strong and as easy for anyone with no advanced technical knowledge as it’s ever been. From a teen girl keeping an online diary, to a presidential candidate trying to garner votes, everyone seems to be blogging. Great content has become like a rare earth mineral. People are looking for it, willing to pay to get it and able to put it to a variety of uses once they have it. The blogosphere is like a humongous mine. Armed with the right tools and knowledge, you can dig out some really high-octane stuff OR actually cook something up yourself, using advanced online alchemy. Without further ado, I introduce to you the best blogging platforms in 2015.

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Hitting High Notes: How to Use Live Chat in the Music Industry

by Roman Kozlowski 0

Broadly speaking, some of art’s founding principles are communication and interaction. In this post I’ll focus on one of the most popular art forms, which is music. Performers of various genres try to interact with listeners by conveying their emotions through sounds. The process of interpreting a piece is also a vital part of experiencing art, and with all the modern technology available these days, being able to reach out to an artist in order to show appreciation or comment upon their work becomes increasingly important for both parties. With that being said, let’s take a look at some of the applications of live chat in the music industry.

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Creating Webcasts for The Win: A Step-by-Step Guide

by Roman Kozlowski 0

Regardless of the industry that you’re in, there’s more than just products and services that you have to deliver to your customers. These days, they expect to be fed high-quality content in various forms. Think about the biggest brands out there. What they have in common is, among others, great content. Spotless social media profiles, blog posts, interviews, videos – a supply that would keep you busy for days if you’d decide to binge on it. The fact that it’s not all product-related and takes up many forms is what makes it interesting. What I’d like to focus on in this post is how creating webcasts can help your business grow. Tune in!

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Online Gaming 1-Upped: Using Live Chat to Enhance the Experience

by Roman Kozlowski 0

The online gaming industry has never been bigger. With various consoles and PCs growing more and more powerful in terms of their ability to support increasingly sophisticated games, there’s no slowing down in sight. And then there’s the Internet. Like it or not, it has changed everything, and the digital entertainment sector is no exception. In this post I’m going to look at how can live chat make the online gaming experience better.

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Using Live Chat in Education: Boosts and Benefits

by Roman Kozlowski 0

Educational institutions on all levels, from kindergartens to postgraduate studies, are trying to keep up with latest developments in the world of technology. All the rapid changes we experience influence our daily lives, presenting new possibilities for communicating, obtaining education and working. Colleges aren’t that different from companies in terms of constantly having to think about the changing patterns of behavior of their target audiences. Academic institutions are involved in continuous exchange of information with their students, and considering young people’s fascination with digital communication, they have to think of new ways to engage them. Here’s where live chat comes into education.

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